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how can I access older call records

Hendi
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How can I access call records from 2018?

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MI5
Level 94: Supreme
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@Hendi 

Anything beyond 2 years would need a request to O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151758 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Hendi 

Anything beyond 2 years would need a request to O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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elizabeth2
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My missed calls have disappeared.  I was keeping two from December 2020 so not 2 years.  Now the latest only goes to 16th July 2021!

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