Solved: Re: glich on my 02 page

jont123 · ‎28-01-2019

on my 02 page , it has sony ericsson as my phone , but i have a samsung , is this a glich , how can i correct this .

MI5 · ‎28-01-2019

@jont123 look next to the phone description and you'll see a small pencil icon.

Click this and edit your phone type.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎28-01-2019

@jont123 look next to the phone description and you'll see a small pencil icon.

Click this and edit your phone type.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎29-01-2019

Hey @jont123, and welcome to the forum Did you get a chance to try the above suggestion yet?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

glich on my 02 page

I can't sign in to my o2

do I need a travel bolt on

I have unpaid bill, but currently abroad

Lost Phone

When I try to access my o2 app it says I dont have...