Solved: fraud on my account

MiMi7 · ‎04-08-2023

I was called yesterday by a private number to say there's been a fraud on my account, and today I am receiving strange emails from O2. Should I be worried?

MI5 · ‎04-08-2023

@MiMi7

Yes if you gave any personal details or access codes.

You need to report it to O2 immediately.

Guide: How to find help & contact O2

Phishing, Smishing & Scams. Latest info & advice.

https://www.actionfraud.police.uk/

Also notify your bank and change all your passwords.

https://community.o2.co.uk/t5/Welcome-News/Scam-Alert-Vishing-Smishing-amp-Phishing-Megaguide/td-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎04-08-2023

@MiMi7

Yes if you gave any personal details or access codes.

You need to report it to O2 immediately.

Guide: How to find help & contact O2

Phishing, Smishing & Scams. Latest info & advice.

https://www.actionfraud.police.uk/

Also notify your bank and change all your passwords.

https://community.o2.co.uk/t5/Welcome-News/Scam-Alert-Vishing-Smishing-amp-Phishing-Megaguide/td-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

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