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end of airtime plan

roger
Level 1: Joiner
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on ‎23-04-2020 07:00

on ‎23-04-2020 07:00

My airtime plan comes up for renewal 18th April. I want to go with sim only. My phone is paid up.

Normally 02 are in touch about this, but I have had no contact, and the 02 high street shop is closed.

How do I change to sim only, and also keep my existing number.

 

Thanks

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Cleoriff
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on ‎23-04-2020 07:08

on ‎23-04-2020 07:08

@roger 

You can do this via My O2

http://www.o2.co.uk/myo2

Choose UPGRADE to sim only. That will end your current airtime plan .

Veritas Numquam Perit

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MI5
Level 94: Supreme
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on ‎23-04-2020 11:03

on ‎23-04-2020 11:03

@roger 

upgrade2.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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