I have just joined O2 (transfer from TalkTalk), and put in the SIM an hour or so ago. Most tings seem to be going well.
However, O2 asks me to verify my email address (which happens to be a university address ending in ac.uk) and says it has sent me an email for me to do the verification. I have not received any such email, and have looked in my spam and trash folders.
Also, I changed my password from the temporary one I was given initially. I was told I would receive an email comfirming I had done this. Again, no such email.
Finally, there was a problem with the new password I had chosen, it wasn't accepted (possibly my fault). Again, O2 offered to send me an email giving a temporary password, but I didn't receive any such password. I got back in using a verification code on my phone.
Does anyone have an idea of what's happening? Are emails from O2 just being dropped in some way, and if so can I do anything about it?
Also, I want to retain my old TalkTalk number, and have a PAC from them. But I am a little worried about filling in the form to change number, as it wants my email address, and if the processinvolves doing something with an email from O2 I can'tfeel sure I will get any needed email.
