disney+

[cherryhappy]

I signed up for the disney + extra and cancelled it the day the 6 months ran out. My bill for this month just came out my bank account and it has charged me for disney + even though I cancelled it and have not had access to it. How do I get this refunded to my account?

[MI5]

@cherryhappy 

You should have put the cancellation in earlier.

It would not have stopped until your end date, but I guess as you left it to the end, the system rolled it over.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.