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charges for photo's texted

Morag-Munto
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why was I charged £1.08p for two photos I sent to my daughters o2 phone.  I have free txts and have only had the phone for 1 month!!!!

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MI5
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@Morag-Munto 

Picture messages are MMS not standard SMS texts and are charged extra.

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@Morag-Munto 

Picture messages are MMS not standard SMS texts and are charged extra.

Guide: Accidental MMS Sending and How to Avoid it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Media messages are not included in your tariff @Morag-Munto 

Photos are best sent using email, Whatsapp or Messanger as they will then be free.

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Bambino
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@Morag-Munto Photos sent by text are classified as MMS and sent using data, which is chargeable. 

https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

I DO NOT WORK FOR O2



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Cleoriff
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Wow look at that. Three people posted at the same time...Snap. rofl

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Cleoriff wrote:

Wow look at that. Three people posted at the same time...Snap. rofl


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Morag-Munto
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Thanks to all who helped me out here. I have now downloaded messenger, and will go back to email as well to send photos. Great stuff folks. Cheers
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MI5
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You're welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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