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change handset details with o2
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on 30-11-2019 16:08
how do you tell o2 that you have bought a new handset so that the records are up to date? I bought a new device from onbuy and i guess o2 need to know handset has changed?
Solved! Go to Solution.

Re: change handset details with o2
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on 30-11-2019 16:12
There's no need to inform O2 as it should be picked up by the system automatically.
If you do wish to tell them Guide: How to find help & contact O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: change handset details with o2
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on 30-11-2019 16:15
thank you MI5 :-)
Re: change handset details with o2
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on 30-11-2019 16:36
You're welcome mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


