cant seem to make a call on my mobile even though ...

ATurner · ‎07-08-2024

I hvae an 02 contract and pay monthly and have plenty of gb left but it won't let me use my phone when not at home using my my own wifi

jonsie · ‎07-08-2024

Is this an iphone?

If so, change the APN setting in network settings to mobile.o2.co.uk

Also ensure mobile data is switched on

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MI5 · ‎07-08-2024

@ATurner

Sounds like your sim is disconnected or you have a phone fault.
Guide: How can I sort out my network issues?

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https://www.o2.co.uk/apps/my-network

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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cant seem to make a call on my mobile even though ive got data

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