cant call to latvia

[DAIGA255]

hi ,

i am paying big money for my phone , but i cant call to another country(latvia). when i bought my phone , i could call, now i cant .

please advise

[Cleoriff]

@DAIGA255 

Have you a Spend Cap on your account?

Guide: Spend caps on O2 

If not, you need to can O2 so they can reset your account. Guide: Coronavirus Community Help and Support