on 11-08-2023 15:23 - last edited on 11-08-2023 15:32 by Breanna
I have an account for my phone and another for my wife's. She has just bought a new phone with a contract in her own name and I need to cancel the part of my contract relating to her phone and then transfer her number to her new account.
Will someone ring me please on my number [Removed]
Tim Moriarty
on 11-08-2023 15:32
This is not O2 but a community of customers like yourself so we can't access accounts. There are no O2 staff here.
Have a look at this guide
Guide: Cancelling Your Contract
Using a PAC from your wife's phone will probably be best.
*FLAGGED
on 11-08-2023 18:48
You just need to ask O2 to migrate her number.
No need for a pac for O2 to O2.
Guide: Migration & porting into O2