@brian1977
You need to pay off the device plan to cancel the airtime.
Guide: How does O2 Refresh work?
If the other airtime plan is out of contract you can just call O2 to cancel it.
If you wish to transfer the number across you need to request a number migration Guide: Migration & porting into O2
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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