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Level 1: Joiner
Posts: 1
Registered: ‎17-07-2019
Accepted Solution

bill

hey i had a call to hmr and my phone bill is 130 i can not afford for that to all come out on the 28th of this month 

 

Posts: 84,045
Topics: 580
Solutions: 4,248
Registered: ‎04-01-2009

Re: bill

Call customer serviceon 202 @kerry95  and ask to speak to the payment management team. Call not live chat. They will advise your options

 

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Level 70: Enigma
Posts: 16,893
Registered: ‎31-03-2010

Re: bill

@kerry95  Please do as @jonsie suggests. When you do call, be prepared to have restrictions put on the use of your phone until the bill is paid in full. Not doing anything will result in your phone being disconnected, so you do need to call.

I DO NOT WORK FOR O2



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