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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Can’t log in

good evening, I’m unable to log into my account as I’m now using a Canadian number but need to cancel a lot of my add onns and am unable to without my 02 number which I now can’t access

I cant sign in

I never got a sign in code, and the account keeps saying we cant send another code.

Cancel insurance

Hello I wish to cancel my insurance policy please

cant seem to make a call on my mobile even though ive got data

I hvae an 02 contract and pay monthly and have plenty of gb left but it won't let me use my phone when not at home using my my own wifi

Your parcel is on its way back to O2

So I recently ordered a new phone to replace my broken one. It came the next day, and the DPD delivery driver asked me for my 4 digit code. Of course, I didn't have a phone, so couldn't provide him with one. If I had been made aware the I would need ...

Customer service contact number - I need to talk to a human being.

What is the Customer Service contact number?

elee36079Personal info

I been cut but I.cant pay till Monday can I please been put back on

Is My O2 purposely not working?

I'm trying to leave O2 now that my contract is up and it's a shambles. Oddly, only the links that I need to use to leave appear to be the ones that load incorrectly or not at all making it impossible to do without calling them. Is it possible that th...

Can not sign into my o2 app

I can not sign into my o2 application as it says I am a new customer but have been with o2 for years

Order sim

hi i would like to order a replacement sim but I don’t have the old sim in a device. it’s lost at home somewhere

O2

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