Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Since my contract was moved from Virgin to 02, I have not had any data access. The switching information informed me that I would have an equivalent contract. Please could you look into this? Kind regards Tina [Mod edit: Please do not share personal ...
HI all, according to O2 switch up i can change after 90days. If i choose to switch up, and before the 14 days is up, i dont like my new phone, i have the right to return it. Surely my old contract has been settled by O2 recycle. Does this mean my con...
How do I change this to pay from a different account
I can't use my roaming data in France. It does not work.
Can’t log into my o2 , wanting to cancel the Disney subscription from my account
Hello, I have typed my first name wrong on my account it says Davis but my name is David
I have never used an O2 sim. I was assigned one by a Virgin Media employee as a part of some "deal". I was misinformed and have been paying O2 a sim fee for the last year. I haven't even used the sim. Now I'm trying to pay a final bill and cancel my ...
I have two SIM cards, iPhone and iPad.I no longer need the iPad SIM and which to cancel this account. Can somebody help me to stop going around the O2 website in circles and not finding a straight forward metod of doing this.Thanks (hopefully)
Hi, your support has not been able to help at all as they won’t speak to me unless I can log into the app. I lost my card months ago and have never actually used it. I need a new SIM card and I need to keep my current number. I’ve been a customer sin...
Hi, I would like to know when my contract will finish as I don’t want to renew it because I move to an area that the signal is very bad and can’t use phone data and calls thank you
