My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8871 Views
  • 1 replies
  • 1 kudos

Resolved! MyO2 - doesn't work with latest version of Firefox (46.0.1)

When I try to manage my device on MyO2 using Firefox (version 46.0.1, iMac, OSX Yosemite 10.10.5) I get the following message: Unfortunately your browser doesn't support My O2. Please upgrade to the latest browser version. Firefox tells me that 46.0....

maptin by Level 1: Joiner
  • 5229 Views
  • 7 replies
  • 0 kudos

Resolved! O2 App - Not For Business Customers??

Why are business customers left out when it comes to the O2 App? We too would like to know our remaining talktime, data allowances etc. So, why aren't we allowed to sign in to the app and see these details? Rather unfair to exclude us.

Anonymous by Not applicable
  • 4019 Views
  • 3 replies
  • 0 kudos

Resolved! MyO2 app forgotten pin

Hi AllI have changed the pin on my O2 app and have forgotten it. Is there any way to retrieve a forgotten pin or reset it. I can still sign in to the O2 app using email & password.Thank you for the Guide to the My O2 App as I was previously unaware t...

Sue38 by Level 1: Joiner
  • 8603 Views
  • 5 replies
  • 0 kudos

Resolved! Data bolt on to now carry over

According to the latest update for the My O2 app, data bolt ons will carry over, as they should always have done.

jonsie by Level 94: Supreme
  • 5637 Views
  • 4 replies
  • 1 kudos

My o2 app touch id support

Why doesnt the my o2 app have touch id support? It seems silly to have to type in a 4 digit pin when so many other apps have adopted the system

Anonymous by Not applicable
  • 6333 Views
  • 12 replies
  • 0 kudos

MyO2: See what you can do

Hi guys, The MyO2 App is a brilliant way to do many helpful things with your O2 account, such as monitoring your usage and making account changes. Its a useful thing to refer many members to who post here on the community, as it has so many helpful f...

MyO2 screen.jpg
Toby by Former Staff
  • 10715 Views
  • 19 replies
  • 6 kudos

My O2 App on Windows Phone

Hey Guys, The My O2 app is now availble on Windows Phone You can get it here Do let us know what you think. Thanks Brad

Anonymous by Not applicable
  • 38342 Views
  • 33 replies
  • 4 kudos

Feature request: My O2 app widget

it would be useful to have a widget showing used texts/minutes/data etc (particularly data) without having to open and sign in to the My O2 app each time

Anonymous by Not applicable
  • 8089 Views
  • 12 replies
  • 0 kudos

Really annoying problem on My O2 accessing the community!

I have a Nexus 7 2013 and a Sony Xperia z1 compact. Both have this really annoying glitch whereby when in the community section, evert time i press the 'back' arrow (the app one, not the Android soft key) it opens the 'my offers and perks' page and t...

Sammy_boy by Level 6: Acolyte
  • 8082 Views
  • 12 replies
  • 0 kudos

My O2 Version 7.0.0

Fresh look for My O2 this morning on Android.

jonsie by Level 94: Supreme
  • 6237 Views
  • 7 replies
  • 1 kudos