Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
How to terminate my mobile broadband monthly contract? I cannot use my sim card to call 202 and can't find anything on my O2. The Chat is not working too
So O2 texted me today to say that my number would Port Out today 27/3. At the same time Sky sent me an email saying that my Sky Mobile is Up & Running. I had activated the SIM yesterday. I check d my Sky account & it says all is fine...At the same ti...
Hi I'm at the end of my tether and need your help. I'm trying to buy a refurb iPhone X via my O2 but I can't change my delivery address on the order at all and the reason why I'm making this purchase is because my old phone is broken and out of warra...
Help. After essential upgrade, mobile data not working. Kept same number etc. Just downgraded amount of data. My data is essential to work the app I use for work, #frontlinekeyworker
2 days ago I upgraded my Samsung mobile for a new one through Carphone Warehouse, online. After inserting the new SIM card, I noticed calls went directly to voicemail. Carephone Warehouse tell me that the SIM card has not been activated yet. I would ...
I have been trying to send important messages all day. None of them would go through. Thought it might be due to usage of more people using the phone at the moment. Then I was told that a payment of £27 didn't go through on the 20th of this month. I ...
My old My O2 account seems to have disappeared so I needed a new one. I managed to get through the registration process but at the end it said that I needed to reply to a confirmatory email from O2 within 48 hours. I have not yet received this email ...
So, i'm eligible for an upgrade now, I've had my phone 3 years, I've received the text etc. I am definitely eligible for an upgrade. So where it says "good news you can upgrade today, and I click on the link, it says "You have no numbers or accounts ...
Hi I hope someone can please help. I have two phones on pay monthly. Mine and my daughters. When I go into my O2 I can only view details for one phone (my daughters). Does anyone know how i can view bill details, upgrade options for my phone. I have ...
Arrgh. A mast is down in our area, has been for ages and doesn't look like its being mended til at least 16th April. I'm working from home with my poorly daughter and now is really not a good time to not be able to call anyone. I think I might be abl...
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