My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9726 Views
  • 1 replies
  • 1 kudos

Resolved! Name

How do I change my name on the account?

Jullay by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Calling France

I just dialled a French number & it just keeps ending before I connect - am I able to call France from my mobile? How much will it cost - am I better off calling from a landline?

TaviP by Level 1: Joiner
  • 870 Views
  • 3 replies
  • 0 kudos

Wrong name on registration account

Hi, I have just registered for My O2, I dont currently have a contract with O2 but I would like to switch my number to a O2 pay monthly sim only contract.The name field pre populated and now has the wrong first name on My O2 which I cannot amend to p...

George_3 by Level 1: Joiner
  • 721 Views
  • 2 replies
  • 0 kudos

Live chat

Can anyone help me get on live chat?

Sam13 by Level 1: Joiner
  • 1701 Views
  • 4 replies
  • 1 kudos

Billing

I took out my o2 contract through carphone warehouse, I wanted to reduce my bill cost so I got an older phone as an upgrade which helped this. Since then carphone warehouse and o2 no longer work together and o2 have taken over my contract. They’ve in...

SamL0312 by Level 1: Joiner
  • 964 Views
  • 4 replies
  • 0 kudos

Resolved! I data

I want to activate idata on myO2 but it’s not showing in bolt ons

Pete287 by Level 1: Joiner
  • 1134 Views
  • 4 replies
  • 0 kudos

Resolved! Return and cancel 14 day period

Hi,I already had a sim only contract and yesterday I upgraded this to include a new phone, which arrived today. This was for my husband.the husband has said he doesn’t need it as he gets free company phones. The new phone package has not been opened....

Mandy5 by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! LOGGING INTO MY O2

I have been trying to register my, MyO2 login it says it will be active within 48 hours I have been trying to log in for 2 weeks & says I should contact O2, what should I do?

Shae1 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Importing old WhatsApp chats to my new phone

Have just got a new Galaxy A21 and although everything has been imported from my Galaxy S9 it hasn't transferred the old Whats App chats - just a few Group chats. Can anyone suggest what I should do?

Resolved! Family Plan

I have a family plan already but I need to buy my youngest daughter a phone for high school. How do I add it onto my family plan without visiting an o2 shop.