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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

How to claim galaxy air buds

how do I claim my free galaxy airbuds

Cant make calls on new phone

Please can you tell me why I cant make calls on my new phone as I have swapped my sim card

Gifting data

Trying to gift data to my daughter who also has O2 refresh.

Resolved! Wi-Fi Calling

I have an iPhone 7, on the £20 Big Data Bundle. I only recently was made aware of Wi-Fi calling, as my signal hasnt been great in the building where I live. When entering Settings>Phone, there is no option to add Wi-Fi calling whatsoever. I have upda...

Free air pods

I ordered the Samsung s20 yesterday it said there would be free air pods if ordered before the 4th August these haven't arrived with my order.

my phone has been disabled due to me not knowing my 6 pin unlock

i have been blocked out my phone due to me not knowing my 6 digit number to open the phone up

Resolved! Hello

Hello my name are Catalin Nastase , I've ago 4 years I had a mobile phone contract with you and I finished to pay everything . After that I cancel from bank or I'm not remember properly and O2 send it to me another payment of 34.20 or something like ...

where can I see previous bills

Cannot seem to find how to look at previous bills

I need to change my bank details

Resolved! Is there a way to seperate bills for two different phones?

When my brother moved to London I helped him open an O2 account, and to make things easier the first few months his number got registered on my account. I was wondering if there's a way for us to seperate the bills now? At the moment he's just paying...

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