Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have a separate phone number registered with My O2 to enable me to make certain changes to my account, if required a code is sent to that number to be used to help validate me as the account holder. I no longer have access to that number but cannot...
I took out the 6 month Disney extra but I’ve just been charged via Disney+ and there is no credit on my bill even though the extra has been activated. How is it supposed to work?
hi, I want to register my mobile phone on Lloyds' website, and asking me this: "Proof of ownership could be a purchase receipt, a despatch note or your network bill, that displays your mobile phone’s IMEI number along with it’s make & model.If you do...
Recently upgraded my finished contract to a cheaper pay-monthly sim. The offer included like 6 months of a free extra but I couldn't decide which to go for at the time and decided to leave it. Fast forward a month, I went on MyO2 to select Amazon Mus...
I've been trying to add a new number to my family plan but I've had a text message back saying my account addresses do not match. I've looked on my account and all the addresses are the same. Can someone help please as I've spoke to customer service ...
I have transferred everything from my S9 to my new S10. But the S10 does not recognise my sim card.Any ideas please?
My contract should have been cancelled/ended in July as I did not want to upgrade but I am still being charged ?
Hello. I just bought a sim only plan with O2 and my sim has arrived.I was previously with 3 and I'd like to keep my number because many of my online accounts use two-factor authentication. The problem is when I submit a form for O2 to keep my number,...
So, on Myo2 it says unlimited minutes, unlimited texts, but on the data, it says ‘this information is not available right now’How come that’s showing up? It’s been showing before.
Talk about a bill
