Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
So I finally decided young Quartus here is old enough for a mobile phone (he's been going on about getting one for what seems like ages, and my ears could do with the rest, tbh...). He is, after all, going to "big school" next year, which means relia...
Please can someone help me and advise whether they are having the same issues as me. When accessing My O2 app on mobile device, it is advising me that the information isnt available at this time on one screen, when trying to access my monthly bill it...
Hi.Is anyone been having trouble signing in, to the My O2 app lately after switching over from Pay Monthly, to Pay As You Go, or just been having general issues with their apps recently besides me?
I order phone,I have phone number and order number.All contract has been send to my email and also O2 took my money.But it's been 5 days and still don't have my device and don't allow me to track my order.Its shows that I don't have anything to track...
I'm not currently an o2 customer. 11 months ago my identity was stolen 2 iPhone 11 contracts were taken out in my name, phones returned, contracts ended last year, many months ago, yet my credit score has been affected by 02, please can this be amend...
Have received a new IPhone 12 Pro Max and the SIM card isn’t working in, it’s just showing no service. I tired putting it into my old phone and still shows no service, what do I do?
Dear 02I rang on both numbers and due to the high amount of callers. You ended the call.No email address only to write via letter. Who does that to an 02 high-tech company??????I have been charged £55.33 for phoning Australia and another crazy simm o...
I have recently got a new phone from somewhere and a new O2 contract. I was with O2 originally and just want my new old number in my new phone. It said that my new sim would have my old number but this hasn't happened. My old phone still has my old s...
I have been trying to top up my account for 2 or more weeks and I am not able to do. Whenever I try from the app it says "sorry we couldn't process your payment, if the problem continues try with another card or contact your bank". So I have tried wi...
Hiya I'm on a pay and go account and when I check my tariff balances in my O2 my data balance doesn't change? I use my data quite regularly and sometimes for hours (my home wifi can be quite temperemental) but my data balance has stayed at the same a...
