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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Credits

I have recently received an email stating that I gave a reward of credit to next bill via the community forum is this legit or a scamThanks

Resolved! My O2

I cannot log into my O2 on the app to check how much data I used. It keeps saying “something went wrong”. I have gas my phone for almost 9 months now and have to go on safari to try look at my data which is really inconvenient…

Cancel Sim subs online

Hi i want cancel my online Sim subscription is any chance do that by online page ?

Resolved! Change number

hi i’m wondering if you can help me change my number back to my old one, i got a new contact with o2 but i would like to keep my vodafone number

Recent charges

Hello, has anyone noticed the recent charges section on the billing section has suddenly disappeared? Needing access to thisThanks

Resolved! How change DATA

Hallo. I have change my data 1023MB for more ?

Resolved! Is this a fake O2 text

Ive just upgraded my phone through O2 and now Ive received text messages as a survey on the service. The texts are coming from 29797.Are these fake premium rate texts pretending to be O2 to get replys?

02 app

I can not sign into my 02 app I have created an account but it will not let me sign in?

Resolved! Blocking voicemail messages

I have blocked a number on my phone but they have left me several voicemail messages other than switching voicemail off altogether is there, a, way to block the caller on voicemail.

Resolved! PAC Code

Good morning, I am looking to get my PAC code as my work are going to supply me a phone, Since i have 2 devices on my contract it is telling me to visit the website to request my PAC code. Where about on the MyO2 page can i see this? I've had a look ...

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