My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 11718 Views
  • 1 replies
  • 1 kudos

Resolved! Cancel Disney + extra

I hope someone can help me. I am finding it literally impossible to find the option to cancel my Disney + offer so I wont be charged after the trial. Where is it?

Ais by Level 1: Joiner
  • 422 Views
  • 1 replies
  • 0 kudos

Resolved! Change name and date of birth

I need to change my date of birth and put the phone in my name but says I have to contact o2 but idk the number

Britney18 by Level 1: Joiner
  • 587 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel insurance

Hi,Please could I ask how do I cancel my £10 insurance, on my monthly o2 contract?

Resolved! New phone

Hi there, I went yesterday to go get a new upgrade phone from the localo2 shop as I have for the last 20 years. I have come away with a longer term contract than the one I was on paying more money tgsn the usual £60 a month I usually pay and once I g...

Lucy9 by Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Resolved! Delivery

How do I change the delivery address after I've placed an order? 

Harvard by Level 1: Joiner
  • 472 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hi, I am due a upgrade I have my phone in my steps mums bank however I want to upgrade but through my own bank now, is that possible how do I go about it

Resolved! Boltons

wont let me remove boltons

Lewis9 by Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Resolved! Discounts for NHS staff

Hi, I have been a loyal 02 customer for almost ten years now. I am just sending this message as I have recently found out that NHS staff can avail of 25% off their monthly bills- how can I get this?Thanks,Stacey

Charged for text

Why have you charged me to send a text? 

Judie by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos