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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! How to change user id

Need to change email address

Resolved! Finding old bills

Hi, this may be a silly question, but is there anyway I can see on my O2 previous bills for previous phones that I’ve had with my same account and the same number. I’ve been looking for ages but cannot find anything.Many thanks

Resolved! Cancel my%20both%20of%2002

My name is miss Dawn Suzanne Harrison I white two months said I would like to cancel my contact and all my payment all together I had not use it last two months now all been paid up all together now

Resolved! Credits

I have recently received an email stating that I gave a reward of credit to next bill via the community forum is this legit or a scamThanks

Resolved! My O2

I cannot log into my O2 on the app to check how much data I used. It keeps saying “something went wrong”. I have gas my phone for almost 9 months now and have to go on safari to try look at my data which is really inconvenient…

Cancel Sim subs online

Hi i want cancel my online Sim subscription is any chance do that by online page ?

Resolved! Change number

hi i’m wondering if you can help me change my number back to my old one, i got a new contact with o2 but i would like to keep my vodafone number

Recent charges

Hello, has anyone noticed the recent charges section on the billing section has suddenly disappeared? Needing access to thisThanks

Resolved! How change DATA

Hallo. I have change my data 1023MB for more ?

Resolved! Is this a fake O2 text

Ive just upgraded my phone through O2 and now Ive received text messages as a survey on the service. The texts are coming from 29797.Are these fake premium rate texts pretending to be O2 to get replys?

O2

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