My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8388 Views
  • 1 replies
  • 1 kudos

No access to my o2

I've just changed my username/email for my o2 app and now I cannot log back into the app I get an error message stating something went wrong? Wait a few minutes, that was an hour ago. Not sure what happened as I can access my o2 via web browser but n...

No access to my O2 App

Hi there,I can access my O2 perfectly fine on the web, but when I try to use the same credentials on the My O2 App, I get the following message:Something went wrong.Oops. My 02 isn't available to you yet. If you're new to O2, it can take up to 48 hou...

Resolved! voicemil

I am unable to access voicemail by dialing 222 as requested on a Samsung Galaxy S6 phone

Denis2 by Level 1: Joiner
  • 552 Views
  • 1 replies
  • 0 kudos

Resolved! My bill

Please can my account be placed on hold for just a few more days longer than today? My bank card is still not with me and the bank have sent me another one. It will be with me in 3 working days.

Resolved! Sim change from 4g to 5g

Hi All,I have just received my new iphone 12 and in the package was a 5g Sim, do I need to change to this sim and would my number still be the same??? Sorry I’m a bit Old!! Lol

Andyroo by Level 1: Joiner
  • 1504 Views
  • 1 replies
  • 0 kudos

Number transfer

Hello!I have recently joined O2 from Vodafone and transferred my number over. this appears to have worked however it is still displaying the original number that I was given by O2 in the My O2 app, does anyone know how to change this?Thanks

Jess94 by Level 1: Joiner
  • 471 Views
  • 2 replies
  • 0 kudos

Resolved! Disney plus

Hello I added a extra which was Disney+ because I got a product that came with 6 month Disney+ .I clicked on the Disney plus extra and put in my email address for Disney+ .I now can go on Disney+ and watch but I want to cancel I went to the plus sign...

Asher by Level 1: Joiner
  • 472 Views
  • 1 replies
  • 0 kudos

Resolved! logging in

I cannot log into my account as O2 says I have no account. I am being billed excessively and cannot go in to check my bills. Why is it saying I do not have an account?

AnnieH1 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Resolved! Leaving 02

Hi there I would like to leave 02 I have another service provider thanks

Zako by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos