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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Cannot login to the app

Hi, I have been trying to login to the app without much luck I can login to MyO2 with no problems, on the web. - I have uninstalled the app and reinstalled - I have reset my password and confirm this still works on the web Tried to get through to sup...

Resolved! Cant log into my account

I cant log into my account l cant change my password

Resolved! Cancel contract

hello, I would like to cancel my airtime contract for my iPad. I have just realised the contract for my iPad has ended. I no longer use the data on the iPad so I would like it to end please

Resolved! Change bank details

I am trying to change my back details without any luck

Resolved! Get £5 Free Credit - When you register from my o2. How do I claim this?

Get £5 Free Credit - When you register from my o2. How do I claim this?

Resolved! I need two extra days on my Audible activation

I need two extra days on my Audible activation as I have already got a subscription.

Resolved! Paper bill

Hi I need a copy of my current bill I have a claim against a number and they want a copy of my bill

Resolved! Update details

Hi, I have recently changed my surname to Cattle. I would like to update my details please. thank you.

Resolved! Can use some websites on my fone cus my sim card is block

My sim card is blocked for some websites and I can't open it can I get it unlocked please tank's

Resolved! Old/inactive account has blocked my email address

Hi, I was with O2 a long time ago (on a business contract) but left for Vodafone c.10 years ago(ish). The email address I used at the time was my personal one, even though it was a business contract. Last year I came back to O2 but when I set up my a...

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