Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hey all, Got my O2 SIM Card today and my number transferred over - all went smoothly. Before the number transfer and me getting the SIM, the app worked fine. Now, whenever I open it I get this: For a while now. I tweeted them but the response time th...
Hello. I make a contract with o2 8 mounths ago for Iphone 11 pro max 256 GB and i see this mounth is gonna appear a new Iphone 12 pro max,and i want to ask if is possible to swap for this new phone,to give my old phone for the new one
Hello, I am a teacher at a primary school and I was wondering if this allows me to access the o2 refresh discount? I am looking to upgrade very soon but would like to know this first. Thank you!
I pay for thee mobile phones but onlyt two show on myO2. How do I link the other to my account?
Hi, when signing into my account online it says no products associated with my account. Has this happened to anyone before?Many thanksEmma
Hi there, I just wanted to check the charges for cancelling.My 24 month contract ends on the 23/12/20 on a £23 / month contract. If I were to request a PAC code and move my number to a different provider on the 15/12/20 (cancelling the 02 contract) h...
What does it mean that my upgrade device mean its processing and I've had conformation of my order been accepted will I still get the upgraded phone next day delivery?
Due to lockdown, I’m not able to go in to verify my age and I also do not own a credit card. I called 61018 and it told me to call 61818. 61818 told me I do not have parental controls on, so I don’t know what is causing me to have restricted access t...
Hi - I am just about to fly to Dubai for a month. What is the situation with using phone?
how do i find live chat. all the info says speak to someone on live chat and I cant find how
