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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 10031 Views
  • 1 replies
  • 1 kudos

Resolved! upgraded my data tarrif but volts not applies

after a month of starting my data contract I decided to upgrade to higher package.I did have my 1Gb data and with Volts applied it doubled to 2Gb I've now upgraded to 10Gb but was expecting volts to take that upto 20Gb but this is now showing on my a...

Resolved! Claim form

Hallo i don't know how to make for my self claim form

Lorentso by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! 0345 numbers

May I chat with somebody

Se71 by Level 1: Joiner
  • 868 Views
  • 2 replies
  • 0 kudos

Resolved! Printing Bills

I have two devices on my bill - mine & my husbands.I go into My Account & print off one bill.I cannot print off the other bill, when I click on 'download and print bill' '500 Internal Server Error' comes up.Help please

Fran75 by Level 1: Joiner
  • 1013 Views
  • 3 replies
  • 0 kudos

Resolved! Signal problem

No signal

Karwan by Level 1: Joiner
  • 472 Views
  • 2 replies
  • 0 kudos

Resolved! Number change

Recently joined o2 and requested to keep my giffgaff number. The number change has happened, however the o2 phone number is still showing on my o2

Resolved! 4G

I have a message across my phone saying o2 have turned off 4G calls on my account - why ?

Charlie25 by Level 1: Joiner
  • 716 Views
  • 3 replies
  • 0 kudos