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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Damaged iPhone 11 Pro Max 256gb

Afternoon, I called yesterday to inform you that I have damaged my Mobile phone and it now cannot be repaired. I was advised to go in store today to get a temp sim and they could link it to my mobile number. As I had no photo ID they would not do it ...

Resolved! Want to settlement

Hello i would like to done settlement i want to change my network

Loyalty tablet

Hello Can anyone advise me where to find my loyalty tablet. I just need to activate it and confirm the delivery address

Resolved! Spend cap

Can I change the spend cap to zerothank you

Phone

Took my phone out in 2018 before it became available on sale from O2 stores. . My fone contract as been alt red by Ur company and the device plan seems to not begoin down