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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Sony payment

Hello On my bill is stated that I've brought something from Sony. I have no idea what this is about but I never brought anything. Thank you

Resolved! My bill

Why is my balance -£184.00

Resolved! Phone bill

Hi, I was wondering if you could help me as I’m in a bit of a situation. I’ve changed jobs and waiting to be paid my first pay check, my phone has been cut off and someone advised me about a “promise to pay” scheme. I was wondering if this would be p...

Resolved! Cancel my O2 SIM

I wold like to cancel my O2 SIM please and I want to keep my phone number

Resolved! My phone line has been cut of no service trying to reach

I couldn’t pay my bill till April 28th they are now terminating it I want my account I can’t contact my service is barred

Resolved! Swapping pay as go number on new monthly sim

i have just got my daughter a monthly contract sim card in my name but cant seem to swap (keep) her pay as go number iv got pac numbers but still no joy

Resolved! Moving from sim only to subscription with phone - do I need to cancel o2 sim?

Hi,I have recently bought a new phone which is a pay monthly using O2 network. My old phone was a sim only with O2. I have used PAC to transfer my number but wondering if I need to do anything else to cancel the pay monthly sim only account. Or does ...

Resolved! Signing in

Can't sign in to my o2 account since I renewed my contract

Resolved! Upgraded a month ago and still says it's processing my order

Upgraded a month ago and still says it's processing my order

Resolved! Double data with Virgin Broadband

Hi, I have Virgin Media broadband and since my current O2 subscription I should get double the data. As such, please can you upgrade my mobile package? Thanks,Laurentiu

O2

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