Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! o2 app on a samsung s10+ phone

hi i hope some one can help, i just downloaded the o2 app on my phone , i just tryed logging in , i put my email address and password and it still will not let me in, i can log in to my account on the internet ok but its the phone can some help yours...

Resolved! Extra pay termination

I got extra pay for premium and information service received txet message..how can i stop it.? And restricted from extra pay

Resolved! No sim

Hello I’ve upgraded my phone from the 12 to 13 pro but the new phone didn’t come with a new 5G sim so I’ve put my old sim in my new phone is that still okay?

Resolved! Travelling aboard

Hello please can you tell me if I can use my phone in Paris?

Resolved! Password

How do I change my password in 02 app

Resolved! I buy yesterday snack 500MB it teak 5£ of my account but I don’t recive 500Mb

5£

Resolved! Roaming charges

I'm off to Spain, is roaming in this area free?

Resolved! Tariff

I've received a sms message which says I that I am currently out of my minimum contract term and that I can choose to stay on the same tariff or move tariff. I wish to stay of the same tariff. Do I need to do anything ? I can't see an option to remai...

Resolved! To get my own number

I want to know my number

Resolved! My 2nd handset wont link to MyO2

I have 2 handsets and the 2nd wont link to MyO2 account. I have tried to link it but it doesnt show up. Any Ideas?

O2

Forum Posts