Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Unable to log into my account
Hello, my mobile number is xxxxxxxxxxx and my mail address is xxxxxxxxxx**Personal info** . Right now on my O2, i’ve got 10£ but i topped it up for another 10£. So it should be 20£ but it still shows 10£ despite the fact that these money disappear fr...
I have just received a notification of my next bill which is very high! Can you explain why it is so high?
i can’t access my o2 app it says i don’t have any devices registered to it meaning i can’t access any of my bills or anything so i’m not sure what to do as i literally can’t access my account
Hi there my mobile has been blocked and I cannot access my bills in order to make payment I cannot receive texts of confirmation or calls
Long story but I will try to be brief.Used to have two phones, one private and one work phone. The private phone used to be my personal phone. When I finished work, most of my contacts knew my work phone, so I asked my firm for this number to be tran...
Hi I’m aware my phones been switched off but how can I pay bill if I’m unable to received texts etc to get into my o2 app
How can I change the last name on my account? thanks
I went on My 02 and to turn the auto renewal off prime video and I’ve still been charged for it for the past 2 months!
Hi, I've just joined O2, transferring my Virgin mobile number to my new sim. However, I'm unable to set up Airtime Rewards as my number has not been been accepted ("not an O2 mobile number"). This does not appear to be stipulated in the T&Cs, is ther...
