Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I’ve just returned to 02 with a new phone/number etc. i need to access the app, they sent a code to my new number, all good. Then for security check they’ve sent a code to a number I haven’t had for years. Each time I click on contact us, I get the s...
Recent contact with O2 just proves what I’ve always thought – all contact centres are no good!So I’m working overseas and using my mobile for calling UK or UK co’s are calling me so as expected call charges are going through the roof.Receiving 1 or 2...
O2 staff have just confirmed to me that wifi calling is enabled on my O2 account but I don't think its working. there are times when I'm connected to wifi and I can't make an outgoing call. wifi calling is enabled on my phone, I've checked and double...
I have a problem regarding paying my bill. I have been trying to pay it. However, my number has been disconnected. Therefore, I am not receiving any code on my number that is sent in order for me to access my bills and be able to pay the fee online.
If I cancel my contract with 02 which doesn't end till October 23 how much will I b charged
Hi I want to get a copy of my contract sent to me.
Hi please can you help with a order for new charger I fully paid for £19.99 5days ago thanks Alison Murray
Please don't post this link again, I've been following it round in circles to and from the contact us page: https://www.o2.co.uk//help/account-and-billing/changing-personal-details I can't make a phone call due to specific disabilities, yet the only ...
i contacted o2 today to tell them that i have been scammed. they said change my password and question which i did. they said there had been no activity on the account and to keep check on it. i later found someone had ordered a phone and other access...
Hey, I ordered my new phone on.. Monday night. Payment was taken from my account and got the email a few hours later saying everything was full steam ahead on o2’s end! Two days later I’m still waiting for an update on delivery progress and am still ...
