My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14415 Views
  • 1 replies
  • 1 kudos

Resolved! iPhone pro max

I upgraded 3 weeks ago and paid of my contract. My phone has still not been dispatched and is being ordered. Will I be given a discount as it’s going to be more than a month and I paid off the remaining contract weeks ago.

Dan666 by Level 1: Joiner
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

Where can I view my spend cap ?

Bevvy123 by Level 1: Joiner
  • 1033 Views
  • 3 replies
  • 0 kudos

Resolved! Mobile number

Hi,ld like too know if my mobile number can be made ex-directory? Thanks in advance

Resolved! Email

Hi guysReceived this email and wanted to know if it was genuine Your O2 Direct Debit has changed – you do not need to do anything,this is for information onlyWe’re getting in touch to let you know that we’re making a small change to our banking and t...

Mas1 by Level 1: Joiner
  • 4327 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot pay bill on my O2

Good morning I received my sim yesterday after a long wait because of the Mail strikes and was going to pay my first bill today but I cannot pay through my O2 on the website or the App. It states that there is a problem and they are fixing it. my fir...

Odin5 by Level 1: Joiner
  • 805 Views
  • 1 replies
  • 0 kudos

Resolved! Active my mcafee

How to activate my extra ( mcafee ) on y phone as the code is accepted but then takes me to a blank page which it keep doing that and I only have 2days remaining to activate my mcafee with o2. very disappointed

Wal333was by Level 1: Joiner
  • 914 Views
  • 1 replies
  • 0 kudos

Resolved! topup

Unable to top-up

Michal77 by Level 1: Joiner
  • 632 Views
  • 2 replies
  • 0 kudos

Resolved! sim card did not arrive

Hi, my sim card did not arrive, I have not been able to activate it but my data is already running

Kw3215 by Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos

Resolved! Change plan

Hi I’ve seen a offer 20GB for £8 plan. when I go to change plan I’m unable to see that offer.

Shabina by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Resolved! Device plan coming to end

How do you end your device plan and also stop the airtime tariff