Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Billing

Hello , can you help with my airtime bill please. Its over £100 each month, I have been away since December and I can't work out how this is happening. I've not been using any airtime

Resolved! Data abroad

I am in America and have not received any text regarding calls or data, I want to know how the deal and what can be done thank you

Resolved! My O2

I'm trying to access My O2 to viewy bill but it keeps coming up with "something went wrong".

Resolved! Can't log in

Won't let me log in, says something went wrong

PAYG number disappearing from O2 account and told new limits on how many numbers on accounts

Hi One of my existing PAYG numbers diasppeared a few days ago from my O2 online account (where I have 2 Pay Monthly contracts and had 4 PAYG numbers for last 3 years). I thought I may have left it too long between making calls on the PAYG number (eve...

Resolved! change my email address on account

I need to change my contact email address on the account and don't know how?

Resolved! unable to buy bolt on

Hi I have recently taken an upgrade with a new tariff starting on 18th March. I have however run out of data meaning i cant use my phone data outside of the wifi at home. I tried to buy bolt on but the incoming tariff isnt letting me. I need to have ...

Resolved! I need end my contract

I want to emd my contract

Resolved! Live Chat Down?

Live Chat has been unavailable for the last couple of days. Anyone else having the same issue?

How do I cancel my iPad tariff?

Is there any way I can cancel my iPad tariff online/on My o2? I am finding the Help & Support pages very hard to navigate and find the relevant information I need, and it's too late currently for me to contact o2 over phone or on the live chat (think...

custom-community-header-logo.text

Forum Posts