My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 10017 Views
  • 1 replies
  • 1 kudos

Resolved! 15 days

It's as been 15 days since I sent the mobile phone back to 02, ring customer services they are no help .

Neil06 by Level 1: Joiner
  • 533 Views
  • 1 replies
  • 0 kudos

Resolved! Other person is getting my o2 messages and updates

Hii had a phone call from someone I don’t know, this person is not with O2, is with Tesco he is getting all my updates and messages form O2 is there any chance to remove this person from my updates and investigate how that happened

Nat34 by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Amazon prime

How do I cancel Amazon prime?

DSlavin by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 app

I can't use the app to access my account, it says if I am new it might take 48 hours, I am almost a week now, yet I am receiving the same message, although I contacted O2 help line

Shamss by Level 1: Joiner
  • 409 Views
  • 1 replies
  • 0 kudos

Resolved! transfer from virgin

Second time of asking - previous business account cancelled years ago2 x moble on Virgin now transferred to o2Cannot access account

ash50 by Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos

Resolved! Accessing old bills

Is it possible to access (more than six month) old bills through the app? I tried asking the chat service but it seems pretty useless.

Resolved! billing

Id like a breakdown of VAT on all my invoices

angela02 by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Resolved! Topping up without UK Credit Card

How do I top up if I don’t have a UK credit card and cannot get to a store?

Toppingup by Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

Resolved! My 02

I'm unable to log into my 02

Purcell96 by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos