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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My O2 Account

Good afternoon, I am not able to access my O2 account. It says my account isn't valid. Then when I click on the details on my account it says it isn't linked to any O2 services or products when I have a O2 sim card with a valid phone number. Then whe...

Resolved! Switching from O2

I requested a PAC code on Friday but I am still connected to your network, how long does it take before you close this account and I can use my new phone?

Resolved! Scam

O2 is scaming their customer under the name of Made4 mobile.I called o2 customer team about this out of terrif charges and representative says I buy something online .when asked further more details and he was unable to explain anything ,I asked him ...

Resolved! What the hell.

What's going on with this stupid app. It has me down for 4 phones and 4 contracts instead of one and is trying to charge me 4 times my bill. The website is fine and shows my actual bill. Can you sort this out !

Resolved! how do i get a vat invoice for monthly billing

Hi, Please can you let me know how i can get a VAT invoice from my O2 account billing each month? Regards, Russell Hill

Resolved! I want to change the name and the date of birth

I want to change the name and the date of birth

Resolved! Billing

Hello , can you help with my airtime bill please. Its over £100 each month, I have been away since December and I can't work out how this is happening. I've not been using any airtime