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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Cancel bolt on

Hi, I would like to cancel my bolt on for £26 - 18.08.2023. I am able to find the cancellation section and have searched and searched on my account.

Bill

Hi I can’t have access to my bills!! I need a recent bill sent to me

Resolved! My account it not working, can you see why i can not log on ?

Resolved! Active roaming call

How to activate my roaming services?

Resolved! View my bill

I cannot view my bill. System keeps asking me to log into My O2, but keeps going around in circle. Please let me see my bill.

Resolved! Do I need to update my Sim?

HI there. I have an O2 sim in an iPhone 12 mini. I've had the sim for longer than 4/5 years. I live in the U.A.E. and so I only use my sim a couple of months of the year. I've noticed that my reception whilst in the UK is pretty rubbish, could this b...