Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

I have 2 plans xxxxxxxxxxx and xxxxxxxxxxxxxxx

My bills for xxxxxxxxxxxxx are far too much. I thought the spend on this account was capped, can you clarify please as my over all bill including device payment should be £60 not £103. many thanks [Mod edit: Please do not share personal details as yo...

O2 rewards mobile Internet devices

Hi.I've had £9 worth of o2 rewards I needed to use up or lose before October. My only option, was to use it as extra mobile Internet credit.I don't need this on my mobile tariff, but it would be useful on my laptop, which has a sim loaded with 2GB of...

cant get code

cant get code as on laptop

Phone Bill

I recently received an email saying my bill was overdue for a phone that I have never used or have any knowledge of. I would like this account closed and the fees removed.Thanks

Resolved! My Google pixel pro 7 is faulty. The screen starts flickering and the screen goes green it seems to

My pixel pro 7 is faulty. The screen starts to flicker and it goes green. The battery seems to get hot. I've been in touch with Google and they are sending labels so I can return the phone. They haven't arrived and it's been well over a week.

Bill

I want to pay my bill

Resolved! Unlock phone

I am currently in New Zealand and need to unlock my phone to allow me to use a New Zealand SIM. Can you do this please: Thank you

Resolved! Order

I've just had a text saying my order's gone through but I haven't ordered anything. When I look at the order it just says VAS change £36.97 a month. Am I a victim of fraud?

Add device

How can I add a second phone to my account?

Am i due an upgrade

Hi although logged into my O2, I cannot find out if i am due an upgrade.

O2

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