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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 8509 Views
  • 1 replies
  • 1 kudos

Resolved! Data roaming

Data roaming 

KJK04 by • Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Hey

I want change my number [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Cury by • Level 1: Joiner
  • 436 Views
  • 3 replies
  • 0 kudos

Wrong tariff

Hello, my old contract has expired and I mistakenly have chosen the wrong new one (I didn’t realise it has only texts and data) and I can’t make calls now. Is it post to change a tariff or do I have to upgrade the existing one?

AlenaV by • Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Can’t log in

Hi, I have had my bill through but I can’t log in to pay it despite trying several attempts

Mrs_H_S by • Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! leave O2

What will be my Exit fee?How to request PAC code?How to chat live with customer service agent?

Text from mobile to landline

I sent a text to landline 01604 717033 on Saturday 7/10/23. This message keeps repeating and calling the recipient at all times night and day. How can this be cancelled.

WA1 by • Level 1: Joiner
  • 523 Views
  • 1 replies
  • 0 kudos

Resolved! Calls from o2

More info (Highlight to read)Hi I have a question..I've been contacted few days ago from o2 for some offers like for example gift from o2 new ipod etc. But I felt like us scams..they trying call me every day..sending msg? How to check if is real o2 c...

Resolved! Issue with 02

Here is my issuei contacted 02 to close my account down and they deactivated my sims card and closed down the account and they also cleared my balance and told me my account was now fully closed and i had nothing else to pay and my balance was £0.whe...

My o2

I can’t open my O2

Boh by • Level 1: Joiner
  • 388 Views
  • 2 replies
  • 0 kudos

Resolved! Age restriction

How do I remove the age restriction on my device? 

Bendover by • Level 1: Joiner
  • 701 Views
  • 1 replies
  • 0 kudos
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