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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Return

I would like to return an order

Extra charges

I have found under extras a charge for £144.56

My Mobile [edited]

I refer to my above mentioned mobile number. I am currently abroad and have been for the past few months since April 2023 due to a family issue. I am aware that my previous plan with Virgin Mobile has now switched to O2 and my understanding is the I ...

Resolved! Increasing Data Allowance

I have used all of my monthly 25GB data usage allowance because I had to reset my mobile phone and reinstall all Apps and data.How do I buy more data for this month?