My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8936 Views
  • 1 replies
  • 1 kudos

My Mobile [edited]

I refer to my above mentioned mobile number. I am currently abroad and have been for the past few months since April 2023 due to a family issue. I am aware that my previous plan with Virgin Mobile has now switched to O2 and my understanding is the I ...

DeCambrai by Level 1: Joiner
  • 464 Views
  • 2 replies
  • 0 kudos

Resolved! Increasing Data Allowance

I have used all of my monthly 25GB data usage allowance because I had to reset my mobile phone and reinstall all Apps and data.How do I buy more data for this month?

Marc8 by Level 1: Joiner
  • 625 Views
  • 2 replies
  • 0 kudos

Device Upgrade

I am trying to upgrade my device, I have selected my preferred upgrade and plan on My O2 but there is no option to proceed to checkout. Please assist me.

Murits by Level 1: Joiner
  • 436 Views
  • 2 replies
  • 0 kudos

New address

Hi. How can I change my address?

Patryk_J by Level 1: Joiner
  • 519 Views
  • 3 replies
  • 0 kudos

amend spend cap

I would like to amend my spend cap

User78 by Level 1: Joiner
  • 573 Views
  • 4 replies
  • 0 kudos

Resolved! tariff

Need to check my contract price please

ChrisBloy by Level 1: Joiner
  • 478 Views
  • 2 replies
  • 0 kudos

New address

Hi.How can I change my address?

Patryk_J by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Swap to pay as you go

Hi my contract is ending on the 13th and I wish to keep my number but swap to pay as you go monthly rather than a contract monthly

Drew010 by Level 1: Joiner
  • 389 Views
  • 1 replies
  • 0 kudos