Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

My balance

Hello, could I get my money back to my debit card from my O2 balance, because the payments for my ROLLIING PLAN are taken from my card not from O2 balance

Issues logginging into O2 account and scam calls

I'm having problems logging into my O2 virgin account. Everytime I log onto My O2 it boots me out of the account each time I go onto a different page. I have started receiving scam calls and have also been charged for an international call which j ha...

new order problems

ten days and still waiting for approval

billing error

I wrote and was told i would get a reply yesterday and nothing. I have been on hold since 8am and had the phone hung up now twice

Disney charge

Why have I been charged for Disney £7.99 in November this has not been requested please refund. Thank you

Tarrif

One week into my data being refreshed I got a text saying I'd used all 10gig of my allowance. I tried contacting customer service to ask about this as it was very unlikely this was correct. Since the start of my contract I've been averaging 5gig a mo...

Order confrimation

Where is my order confirmation

Resolved! Cancelling Disney+

Hi, Please can you cancel my Disney+ membership? Thank you Jade Millman

Cyber Monday internet deals

there is a cyber Monday deal for 5G. unlimited text and minutes +40GB for £8. can I apply and keep my old number?

Extra charges on my next bill

Hi Iv noticed Iv got 120 extra charges again this month from and betting website which was not me. I can't pay for these if it wasn't me Iv noticed i payed some last month to.

O2

Forum Posts