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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Account details change

Hi there, I'd like to request a change to my account details:Name changeAddress corrrectionPlease could someone contact me so this could go ahead? Thanks.

To change my email address do I have to go through you or Apple

I would like to change my email address do I have to go through you or Apple I have been trying to do it but I am struggling

My O2

Tried logging in and I'm told I'm new and can't login

My account

Hi. When I go into the O2 app, it is saying to log in, when I do it now says ' new to 02'. Why does it not open my account? which it did on previous occasions. Thanks

Resolved! Logging into myo2 without receiving a text?

Hi all, So I am being told on log in page that I will receive a text with a six digit code - only issue is is I don't have access to that number, how would I log in without receiving a text code

Can’t log in to my account

I no longer have access to the email linked to my account so I cannot log in.

Resolved! Transfer my phone number to O2

Hi,How do I give you my PAC code please?

Network

I constantly am unable to access my network coverage getting the message not registered on network?

Esim

Network stopped working,Esim deleted and reinstalled,(using the QR code that I received at the time that i bought the Esim)still not network connection,ordered a plastic Sim bit is taking too long to arrive. How to get network?

Resolved! change details on account

hey i have 2 number on my account. both lines are active however i would like to separate accounts as my wife can access her details and she can pay herself

O2

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