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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Cancel contract

I would like to cancel my contract

Resolved! Data

I have 4GB of data and my partner has 100 GB when he only needs 4GB same as me so can he have his changed to 4GB

Resolved! Paying my final bill

H

MY BUDS PROMO CODE

MY PROMO HAS A NESSAGE SAYING NOT FOR USE AGAINST THE PRODUCT

Out of bundle charges reduction

Can you tell me why I have been reduced to 250gb?

Resolved! Port number to o2

HIIs it too late to port my old number to O2? It my spare number which I forgot to port overThanks

Resolved! Charge to 01624 number

I have been charged for a call to a number I expected to be included in my tariff

Tariff change

Hi,I recently changed my 02 tariff but actually I'd like to change it back to something cheaper just like I had before. I realized the benefits were not worth it.However, when I try to make this change myself I can only see a more expensive tariff be...

VAT invoices

I need VAT invoices please. I have recently upgraded my phone and it appears that I no longer have access to a vat invoice. Please can you help? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!] Thank y...

Bill has an item I didn't do

I have been charged for a call on 21st November which I didn't make

O2

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