My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

Change numer phone

Hi. A few days ago I tried to change my numer phone. I am new at o2 and I want keep my old number phone. My old network is Giffgaff. I took code PAC and use on o2 website. I did it on Sunnday and it is not ready still! I dont know why becuase I did e...

Spend cap

How do I add a spend cap

Steph26 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Waiting for free speaker

Hi, I bought a new Samsung phone and a free speaker came with. I am still waiting for the speaker and its been 4 weeks now. Could you find out fir me when its going to arrive.Deborah

deborah2 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Phone insurance

Hi, I have changed to monthly payments sim only plan a few months back. It’s supposed to be £20 but I’m still paying for my phone insurance cover which I do not need. Can I please cancel?

Kami by Level 1: Joiner
  • 1 replies
  • 0 kudos

O2 Extra

Hi there,Can anybody help me. I received 6 months free Disney + as part of my contract upgrade but when I go to redeem via the link sent to me via email, it tells me my account has been redeemed but my account is asking me to set up a new subscriptio...

Disney plus

Which number do I text to add disney plus have lost the details the shop gave me

Lorn by Level 1: Joiner
  • 1 replies
  • 0 kudos

keep my mobile number

I have a pac code from my previous network but I do not know how to change my new phone to my old mobile number, help.....

Kacey by Level 1: Joiner
  • 5 replies
  • 0 kudos

incoming phone records

Hi can someone please advise me on how to retrieve my incoming call data please? I am on a contract