Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Spend cap

Hi there

Resolved! Want to leave O2

Hi, I would like to cancel my contract because I no longer live in the UK, I am being charge for product I do not use. Kind regards,Sandy

Resolved! Travelling bolt on

Hi I’m travelling to Morocco and I’m little confused as to what bolt to purchase

Upgrade

Hi I am trying to get an upgrade but I can’t checkout as it says my bolt on is incompatible? I don’t know what that means

O2app

Hi,Why cant I sign in in my o2app account? I already report this matter in one of O2 shop and they s3nt message to fix this in your side but still 3 weeks have passed and still I cannot sign in. Please look at this matter as soon as possible.Thank yo...

My o2 account

I have been unable.to log in to my o2 account for a while

O2 credit default needs to be taken off urgently

Hi guys, I urgently need a default taken off my account from 3 years ago. I’m no longer with o2 and have a perfect payment record. However there was a last payment that o2 didn’t make me aware of. They accepted liability and credited my account howev...

Resolved! Billing me for something I never approved or use

Good day, You are billing me with monthly payment for something I have never approved or ever used. My account number on the email is: given when in chat Please discontinue this immediately. I cannot go onto the phone to do this as I do not have the ...

Resolved! Unable to update billing address

Hello I would like some guidance in changing my billing address

I have a new phone on order

I have a new Iphone 15 on order but I have made a mistake

custom-community-header-logo.text

Forum Posts