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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Sim

How long dose it take to migrate, 02 to02 sim

My O2 access removed

Today I'm unable to access my o2. I've changed the password but still not working

02 Open

Hi I am an NHS employee. I tried to get a code to update my airtime plan but the system was down and I couldn't access my account in 28 days of starting the contract. Please can I apply my NHS discount and have to backdated to when my contract starte...

Billing

Odd entries for bills for 9 calls to Tunisia (21674 581539), which I never made???????

Change name of Contract

Hi I need to change the name of my contract. The contract was initially taken out under my mothers name when I was 17 (so under age to take a contract out). Since then any new contract has been both taken out and paid by me and so I would like the co...

NHS discount

When I signed up for my contract the system would not allow me to put ny code in because of technical issues. Now its telling me I cant apply it as its been over 28 days even though I tried for weeks. Can this be sorted?

Account details

WTF is going on - where are my numbers?

MY O2 App not working for me anymore. Why is this?

This app is no longer allowing me to see my details. It stopped working some weeks ago. Why is this?

Can't log in to app

I can't log in to the app, I've been an 02 customer for over 20 years

Resolved! Paying my latest bill

Hi, I left the O2 a couple of months ago. But apparently, I still have to pay some bills. I couldn't find how much I need to pay or how to pay on my O2 website. I would appreciate it if you can help me. Thanks,

O2

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