My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8626 Views
  • 1 replies
  • 1 kudos

O2 app

cant log in

Jasmine04 by Level 1: Joiner
  • 395 Views
  • 2 replies
  • 0 kudos

I can’t access my new number and see details in my Account

After the collapse of the O2 pay as you go system last week, I agreed to a new account, I got my new sim and number, but when I log on to my O2 account it says my new number is allocated to someone else and I have no contract with O2, which is news t...

BenjaminW by Level 1: Joiner
  • 1166 Views
  • 5 replies
  • 0 kudos

Unable to login on my mobile app

Hi, I registered for an o2 account on my computer, but I am unable to login the same account on my mobile app. Email address: dorcasofficial**Personal info**

Dee_I by Level 1: Joiner
  • 323 Views
  • 1 replies
  • 0 kudos

Turkey Travel

Paid £6 for o2 travel. Day 1 internet was really good. Day 2: vodafone TR internet with no signal anywhere and I paid £6 for it. Feel scammed. What's going on and how do I get a refund if it keeps playing up?

Yussi by Level 1: Joiner
  • 393 Views
  • 1 replies
  • 0 kudos

Resolved! wifi calling

Di I have wifi calling on my monthly package?

Query2024 by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Change payment date

I would like to change my payment date to the 1st of every month 

RG6 by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my contract

hi I would like to cancel my contract with o2 

Anna30 by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

I can’t access my account

When I try to log in to my account it says my number is associated with another user

Gardenia by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 1 kudos

Delivery address

Hi - how do I change my delivery address? 

Melg99 by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! Scam link

I am a student. I just received this link O2: Payment method on your account is invalid. Services will be temporarily unavailable until your payment method is updated via: Https://my02-pendingservices.com I didn’t know it was a scam, so I clicked it ...

scam- by Level 1: Joiner
  • 686 Views
  • 2 replies
  • 0 kudos