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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Voucher Error

Can you please help me, I'm currently in abroad and I can't redeem the voucher that I purchased. I tried Calling 4444 but the call just goes off

Resolved! Mobile phone not working

Am I still with O2? I still want to be with O2 - I was with teephonica but a company called clear vision wanted to take my account and they sent me a new SIM card and my phone was disconnected - now I can only use my phone when I’m at home using the ...

Issue

Hi i wanted to pay my bills but i cant go to an account i changed password 2 times however it tells me to do security check however i cant activate my sim so can you help me out to log me in to account i remember everything password etc.

myO2 WONT LET ME PAY MY BILL

Hello, O2 has deactivated my account so I am unable to pay my outstanding bill of £14 on my O2. So I searched up the bank account details on the official website and paid my balance there, with my account number as the reference. However, I am still ...

Telephone bill

Hello I need to speak to advisor asap

Billing

Been cut off and need to pay my bill

Resolved! Beats flex

Hi, when i upgraded my contract there was supposed to be Beats Flex included which i have not received. please advise Thank you.

Resolved! 02 Travel Bolt On £6

I text Travel to 202 and 02 have refused to add my £6 a day Bolt on. I don't know why. Someone help?

Login

Dear, I ve just enjoyed you, the shop send me the link to activate my profile, but the shop add a wrong post code so I blocked it.Could you please help me to solve it? Thanks a lot in advance Best regards

Resolved! EU roaming

How do I know in real time how much EU roaming I am using of my 25 GB allowance?

O2

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