Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi I have moved house. My new home is a new build and when I put in the postcode on my O2 in order to change my details, it offers a small number of properties on this street but not the one I live in. In the absence of being able to enter this manua...
I spoke to one of the O2 customer assistant this morning regards this regards my O2 account details.I was told to expect a an email to request for my identity details.
Hi I will be travelling to South Africa soon, will I be charged extra for using my phone data and roaming?
Hi, I received am O2 contract for mobile attached to the new Virgin media contract.But I've never asked to join O2 or change my mobile provider. I've aslo received an email that my payment has been changed with an account number. What do I need to do...
I got an Sms informing me about a change in my phone bill and I doubt the authenticity of that information because I just had price change
Unknown number issue
Good afternoon, I am writing to say that my phone has been stolen and I don’t know what I should do! I’ve reported it as stolen to the police but I don’t wanna keep paying it if it’s been stolen. please helpKate Offler
I have just looked on my o2. I did have 3 mobile numbers under my account but for some reason there is now only 2. I wanted to access the bill of the 3rd one but I am unable to access it as the number has disappeared. Many thanks
I’m clicking redeem and not working
I've noticed over the last 6 months or so, the signal has been awful. I used to have 4G with at least 3 bars but over this period I rarely get 4G at home. Customers call me at home and the signal is that bad the phone keeps cutting out, a little emba...
