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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 6976 Views
  • 1 replies
  • 1 kudos

Resolved! Account Merge

I have an account registered to my primary E-mail address. Because of this when I have taken out a VOLT sim I have had to use a different E-mail. I would like my VOLT account as it were to be on my "original" account.

Aneurion by • Level 1: Joiner
  • 455 Views
  • 4 replies
  • 0 kudos

Signing into my o2

I have tried multiple times to sign onto my o2 with no luck and I have changed the password

Lyndsey3 by • Level 1: Joiner
  • 220 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming charges overseas

What will I be charged for data roaming in South Africa and Zimbabwe?

Resolved! How to cancel O2 monthly subscription from overseas

Hello! I've just finished my studies and returned back home. O2 is not present in my country. I wish to cancel my monthly subscription to O2 and keep my number for when I return to the UK in the future. I will re-purchase a temporary plan when I come...

Resolved! How to cancel o2 subscription with STAC code

Hello, I was wondering if you could help me, In August I requested a STAC code as i wished to switch providers and terminate my contract with o2. However, I did not realise that i needed to give this to anyone at the time. How do I terminate my contr...

A bill that I don't think I owe

Good morning. I received an email from O2 this morning saying I need to pay 104 pound but I don't use O2

Jasmine11 by • Level 1: Joiner
  • 211 Views
  • 2 replies
  • 0 kudos

Issue with logging to the O2 App

Hi, I have issue with logging into my o2 app and have constant error. What can i do?

Karolajna by • Level 1: Joiner
  • 700 Views
  • 8 replies
  • 0 kudos
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