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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 7905 Views
  • 1 replies
  • 1 kudos

Travel

i have arrived in Cape Verde and had previously always had the travel bolt on within my account.on arrival i discovered for whatever reason it is no longer on my account and now i am unable to purchase the travel bolt on for Zone 2.please help

Brouxie by • Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

About Billing

Hello, recenly, I swith my network to O2. I have been extra charge in this month bill. This is not fare. Because, This is not charges information in my current contract. please, remove this extra chrages, Thank you

bill24 by • Level 1: Joiner
  • 307 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel my contract

Hi,I want to cancel my contract post the last day of my contract. I want to use the same SIM as pay as go. Please help me.

Deepakg by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Network Abroad

Hello - will I get charged for using my phone in Switzerland? 

Bartletts by • Level 1: Joiner
  • 344 Views
  • 3 replies
  • 0 kudos

02 alerts

hi i had an email at 01. 41 yesterday saying thankyou for your order with an order number of nc55995956 , im not sure what this is as i didnt contact you or ask for changes thankyou

alice3355 by • Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

My02 App

Is anyone’s my02 app not working?

Amiee33 by • Level 1: Joiner
  • 643 Views
  • 7 replies
  • 0 kudos

phone number

the number connected to my 02 sign in is incorrect the actual number is (REMOVED)

mick1955 by • Level 1: Joiner
  • 215 Views
  • 1 replies
  • 0 kudos

Resolved! Sign in

Cannot sign in  

JPM by • Level 1: Joiner
  • 786 Views
  • 7 replies
  • 0 kudos
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