Solved: Re: Wrong collection point

MarkHill · ‎09-02-2022

good afternoon.

I’ve just ordered a new phone. And chose a store near me for click and collect.

well the store O2 have assigned is in Castleford which I am unable to get to.

how do I contact them to rectify this?

I’m currently with Vodafone and just use their online chat but O2 don’t seem to have this 😭

thanks in advance.

Mark

MI5 · ‎09-02-2022

@MarkHill

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or contact the sales team you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MarkHill · ‎09-02-2022

Can I just add I can’t get into the O2 app to talk to an advisor as I’m a new customer and it won’t login yet 🙄

MI5 · ‎09-02-2022

@MarkHill

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or contact the sales team you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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