cancel
Showing results for 
Search instead for 
Did you mean: 

Worried I may have missed delivery

Shivvers
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I ordered a new phone last night on my old phone coz the charging port had broken and it was about to die. They said delivery today but i'm worried i may have missed it as I had to nip out briefly early this morn. Didn't think it would be out for delivery that quick and had a slight issue to deal with. I checked my O2 account on the laptop when i got back and it's saying out for delivery at 7.45 and that I should receive an email. I can't check my emails now tho as my phone has broken completely and my laptop doesn't have my email password saved for some annoying reason! Would they have put a note through if they came when I wasn't in?

 

Message 1 of 4
731 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151913 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Shivvers 

Yes, the courier would have left a card if they had tried to deliver.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
722 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151913 Posts
  • 650 Topics
  • 28848 Solutions
Registered:

@Shivvers 

Yes, the courier would have left a card if they had tried to deliver.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
723 Views

jonsie
Level 94: Supreme
  • 95871 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Message 3 of 4
715 Views

Bambino
Level 86: Prestigious
  • 24423 Posts
  • 1062 Topics
  • 3819 Solutions
Registered:

@Shivvers It won't help you with your problem today, but you should think about installing a password manager on your laptop if you can't remember your passwords. If you Google it you'll be able to find free versions of many of them.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 4
707 Views