Wifi and 4G calling

[Kath30]

I am trying to activate Wifi calling. I have watched the O2 videos, and carefully followed the instructions to switch it on on my iphone but I understand I need to go to MyO2, and switch it on in 'device details'. The problem is I cannot find device details on the website at all, and the customer services person at O2 couldn't help. Can anyone post a screen shot or a link showing me how to access the device details section in MyO2? Many, many thanks. It is driving me a bit crazy.

[pgn]

Here is the view on the older pre-360 MyO2 view: https://community.o2.co.uk/t5/My-O2/Enable-WIFI-calling/m-p/1532900/highlight/true#M15839

More to follow, @Kath30 ...

[pgn]

Cannot find it on the new 360 view of MyO2, you may need to get O2 to enable it for you, Social Media links just below this post, @Kath30 (my account has yet to move to 360).

[MI5]

@Kath30 

All 360 accounts have wifi calling enabled by default, so there are no settings in your MyO2 for it.

[pgn]

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@MI5 wrote:

@Kath30 

All 360 accounts have wifi calling enabled by default, so there are no settings in your MyO2 for it.

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Well whaddya know, @MI5... about time something got easier with 360 👍

[MI5]

Fingers crossed for something.

[Breanna]

Were you able to get this sorted @Kath30?