cancel
Showing results for 
Search instead for 
Did you mean: 

Where is the chat function in the app?

chrisofthewhite
Level 1: Joiner
  • 6 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I got sent to the app in order to char with an agent, downloaded the app went to the Support section but no option to chat here. I end up going back in a circle and onto the bot again. It gives me the link again and i'm in an infinite loop.

 

Message 1 of 2
895 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 68: Extraordinaire
  • 8495 Posts
  • 60 Topics
  • 1753 Solutions
Registered:

Support button bottom right.

Scroll down to "Start a Conversation."

 

Chat is not very good. Might be better using Social Media

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 2
892 Views
1 REPLY 1

Enlli
Level 68: Extraordinaire
  • 8495 Posts
  • 60 Topics
  • 1753 Solutions
Registered:

Support button bottom right.

Scroll down to "Start a Conversation."

 

Chat is not very good. Might be better using Social Media

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
893 Views