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Where is my order

Higg27
Level 1: Joiner
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on ‎13-09-2023 12:16

on ‎13-09-2023 12:16

I’ve upgraded on Friday 8th by paying out of my current contract. It said it would arrive by yesterday but I’m yet to hear anything. The money for paying out my current contract has been taken and I’ve been emailed my new contract. Still no sign of my new phone though?

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MI5
Level 94: Supreme
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on ‎13-09-2023 12:21

on ‎13-09-2023 12:21

@Higg27 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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