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Want to cancel my tariff

Em21
Level 1: Joiner
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I want to cancel my tariff as I have decided to go elsewhere I would also like the £10 back that I paid for my sim as I won’t need to use the sim 

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Bambino
Level 72: Oracle
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@Em21 How to cancel is here: Cancelling your contract - An updated guide - O2 Community

Sim cards are free. If you paid £10 for a sim card you were had.

If it was a Pay & Go sim I don't think you can get a refund. Just give the card to someone who can use it.

I DO NOT WORK FOR O2



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Bambino
Level 72: Oracle
  • 18013 Posts
  • 862 Topics
  • 1939 Solutions
Registered:

@Em21 How to cancel is here: Cancelling your contract - An updated guide - O2 Community

Sim cards are free. If you paid £10 for a sim card you were had.

If it was a Pay & Go sim I don't think you can get a refund. Just give the card to someone who can use it.

I DO NOT WORK FOR O2



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madasaf1sh
Level 52: Innovator
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@Em21 

 

I assume you are on PAYG, if so I dont think the sim cards are refundable, but you can ask on 4445 from the o2 sim card or by calling 0344 809 0202 from any other phone. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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